7e77bd Privacy Policy —
Your personal information is protected
This policy describes in detail how all personal information you provide on the 7e77bd platform is collected, used, and kept secure.
Introduction and Scope
Introduction and Purpose
7e77bd is a trusted online gaming platform serving users in Bangladesh. We take your privacy seriously and are fully committed to keeping your personal information secure.
The purpose of this privacy policy is to clearly inform you what types of information we collect, why we collect it, how we use it, and what steps we take to keep your information secure. By registering on or continuing to use the 7e77bd platform, you are considered to have given your consent to the terms of this policy.
This policy applies equally to the main 7e77bd website, the mobile version, and any digital services associated with us.
The Information We Collect
Personal Identification Information
During registration and account management, 7e77bd may collect the following information:
- Full name and date of birth
- Email address and contact number
- National ID card or passport details (for verification)
- Current residential address
- Username and password
Financial and Transaction Information
To ensure the security of financial transactions, we collect:
- bKash, Nagad, Rocket, or bank account details
- Deposit and withdrawal history
- Transaction amounts and timestamps
- Payment method verification details
Technical and Usage Information
To improve platform quality, we automatically collect:
- IP address and device type
- Browser information and operating system
- Site access times and session information
- Gaming activity and preferences
- Cookie and tracking technology data
Voluntarily Provided Information
Information the user provides on their own:
- Content of customer service communications
- Survey and feedback participation details
- Promotional activity participation details
- Account preferences and settings
Purpose of Information Use
Why We Use Your Information
7e77bd uses the information collected from you only for specific and legitimate purposes. Each purpose is described in detail below:
- Account management and verification: To confirm your identity and maintain account security.
- Service delivery: To properly operate gaming, betting, and payment services.
- Fraud prevention: To prevent unauthorized access and financial fraud.
- Legal compliance: To comply with applicable laws and regulations.
- Customer support: To resolve your inquiries and complaints promptly.
- Platform improvement: To further enhance the user experience.
- Responsible gaming: To identify and prevent problem gambling behavior.
- Communication: To send important account information and updates.
Information Sharing and Third Parties
When Information Is Shared
7e77bd may share your information with specific parties in limited circumstances and under strict controls:
- Payment processors: To complete secure transactions via bKash, Nagad, Rocket, and banks.
- Technology service providers: Technology partners required for site operations.
- Audit and security services: For fraud detection and prevention.
- Legal authorities: When required by court order or legal obligation.
Third Party Obligations
Before sharing information with any third party, we ensure they are committed to maintaining the same standard of privacy protection. Third parties may only use the information for the specified purpose and may not use it for any other purpose without our direction.
Only the minimum information necessary for game operations is shared with game software providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe.
Cookies and Tracking Technology
What Cookies Are and How They Are Used
Cookies are small data files stored on your device. 7e77bd uses cookies for the following purposes:
- Essential cookies: To keep the site's core functionality running and maintain login sessions.
- Functional cookies: To remember your preferences and language settings.
- Analytics cookies: To analyze site traffic and improve services.
- Security cookies: To prevent fraud and unauthorized access.
You can control cookies through your browser settings, however disabling essential cookies may affect some site functionality.
Your Right to Control Cookies
At any time you can:
- Delete cookies through your browser.
- Set your browser to not accept new cookies.
- Disable specific types of cookies.
For any questions about cookie management, contact our support team.
Data Security Measures
Our Security Technology
7e77bd uses the highest industry-standard security technology to keep your personal and financial information secure:
- SSL encryption: 256-bit SSL encryption technology is used for all data transmission.
- Two-factor authentication: An additional layer of security for your account.
- Firewall protection: Advanced network security measures.
- Regular security audits: Security checks are conducted on a regular basis.
- Access control: Only authorized staff may view your information on a limited, need-to-know basis.
- Data backup: Regular backups stored on secure servers.
If you suspect that your 7e77bd account information has been compromised in any way, contact us immediately through our 24/7 live chat support.
Your Rights and Powers
Right to Access Information
You may request a copy of your personal information held by us at any time. We are obligated to provide this information to you within thirty (30) days.
Right to Correct Information
If any information in your profile is incorrect or incomplete, you may correct it. This can be done through account settings or by contacting support.
Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, if there are legal obligations, some information may need to be retained for a specified period.
Right to Restrict Processing
You may request that the processing of your information be restricted in certain cases. We will evaluate this request and take action as soon as possible.
Right to Object
You may object to marketing communications or certain types of information processing. We will respect your decision and act promptly.
Right to Portability
You may request your information in a structured, commonly used format. This facility is available subject to certain conditions.
Data Retention and Duration
How Long Your Information Is Kept
7e77bd retains your personal information only for as long as necessary. The retention period depends on the type and purpose of the information:
- Account Information: For as long as the account remains active and, after closure, as required by legal obligations.
- Transaction Information: For the period specified under applicable financial regulations.
- Communication Records: For a reasonable period to help improve customer service quality.
- Technical Logs: For a limited period for security analysis purposes.
Once the defined retention period ends, or when the data is no longer needed, it is securely and permanently deleted or anonymised.
Minor Protection
Policy Regarding Those Under 21
7e77bd is a responsible gaming platform. Our services are intended for users aged 21 and above only ("21+ Age Restriction"). We do not knowingly collect any personal information from minors.
Age verification measures are in place at the time of registration. If we become aware that a minor has opened an account, that account will be closed and any collected data will be deleted.
If a parent or guardian believes their minor child is using our platform, please contact us.
Policy Changes & Updates
How This Policy May Change
7e77bd may update this privacy policy when necessary. The policy may be revised due to changes in services, legal requirements, or technological developments.
Whenever significant changes are made, we will:
- Update the revision date on this page of the website.
- Notify registered users by email.
- Display a clear notice on the site.
Continued use of the platform after any changes will indicate that you have agreed to the updated policy. We therefore recommend visiting this page regularly.
Contact Us
Privacy-Related Enquiries
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. The 7e77bd customer support team is available 24 hours a day, 7 days a week to assist you.
Ways to reach us:
- 24/7 Live Chat: Get instant assistance through the live chat support on our website.
- Email: [email protected]
For any requests related to your data (viewing, correction, or deletion), please let us know via email and we will respond as quickly as possible.
Useful Pages
For more information, please visit our other policy pages: